raja97 Terms of Use
We at raja97 operate an online gaming and sportsbook platform where users access Liga 1 markets, live-dealer tables, slot games, and esports betting where local law permits. These terms outline what we require from you, what you can expect from us, and how disputes are handled. By creating an account on our platform, you agree to these conditions.
Our service integrates account management, payment processing, and settlement across multiple game types—football betting, live Dragon Tiger and baccarat, Aviator and slot rounds, and Free Fire World Series markets. We fund deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Our commitment is to maintain transparent rules, secure account access, and fair settlement.
This document sets out the binding agreement between you and raja97. We recommend reading it carefully before opening an account. If you have questions about any section, contact our support team via our FAQ page or support contact details.
Account Opening and User Responsibilities
To open an account on raja97, you must be of legal age in your jurisdiction and not a resident of any territory where we are prohibited from operating. We perform Know-Your-Customer (KYC) verification: you provide your full name, date of birth, phone number, residential address, and a valid government-issued photo ID (passport or national ID). We store this information encrypted and use it only for account verification, withdrawal processing, and anti-money-laundering compliance.
You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access to your account, notify us immediately via our support channel. We recommend enabling two-factor authentication (2FA) in your account settings for additional security. We will not be liable for losses resulting from compromised passwords if you failed to enable 2FA or notify us of suspicious activity promptly.
You may not create multiple accounts or share your account with other users. We monitor for duplicate accounts and fraudulent activity; any account found violating these rules will be frozen pending investigation. Funds in suspended accounts may be withheld while we conduct reviews.
Deposits and Withdrawals on Our Platform
When you deposit funds via DANA, e-wallet, mobile banking, local payment, or bank virtual accounts on raja97, we credit your account balance immediately upon payment confirmation. Your deposit becomes available for Liga 1 betting, live tables, slots, and all other game types on our platform. We do not charge deposit fees; however, your e-wallet provider or bank may impose their own transfer charges.
Withdrawals on raja97 follow this process: you request a payout from your account dashboard, select your withdrawal payment method (the same channel you used for deposit), and we initiate the transfer once we verify your identity and withdrawal amount. Withdrawal timelines vary depending on your bank or e-wallet provider; we do not guarantee fixed processing minutes. Typical withdrawal windows range from 2 hours to 2 business days, depending on your payment channel and our verification load.
We reserve the right to refuse or delay withdrawals if we detect fraud risk, incomplete KYC verification, or potential money-laundering activity. We will notify you of any holds and the reason. You may appeal via our support team with supporting documentation.
Game Rules, Settlement, and Dispute Resolution
Each game type on raja97—Liga 1 sportsbook, live Dragon Tiger and baccarat, Aviator slots, Free Fire World Series—has specific rules published on our platform. We enforce these rules consistently. For Liga 1 markets, settlement follows official match results from the tournament organizer. For live-dealer games (Dragon Tiger, baccarat), settlement is automatic once the hand concludes. For Aviator and other slots, outcomes are determined by our certified random-number generator.
If you dispute a settlement decision, contact our support team within 48 hours of the event with your account ID, game/match reference, and specific details. Our settlement team reviews your case and provides a final decision within 24 hours. If we made a verifiable error (e.g., miscalculated payout, applied wrong odds), we adjust your balance. If our original settlement was correct per the published rules, no adjustment is made, though you may pursue escalation to an independent dispute resolution body if available in your jurisdiction.
We undertake to settle Liga 1 matches, Piala Indonesia, Piala AFF, and Champions League markets within subject to verification of the official broadcast confirming the result. Delayed or rescheduled matches are settled per official tournament ruling; if a match is cancelled, affected bets are refunded automatically.
Bonus Terms and Promotional Offers
From time to time, we may offer promotional bonuses tied to new deposits or account milestones. Any bonus offer we provide will include specific terms: wagering requirements, game restrictions, maximum withdrawal limits, and expiration dates. We do not advertise fixed bonus amounts ("our welcome offer bonus") or exaggerated multipliers ("our matching offer") in our promotion; all bonuses are generic-phrased ("attractive welcome offer", "new-customer deposit bonus") with detailed terms applied at the time of offer.
Bonuses are subject to withdrawal restrictions: you may be required to wager the bonus amount multiple times on specified games before converting it to withdrawable cash. These requirements are non-negotiable and will be communicated clearly before you claim any bonus.
Data Privacy and Account Security
We protect your personal data in accordance with standard data-security practices. Your information is stored in encrypted databases with restricted staff access. We do not sell your data to third parties. We retain transaction records for account verification and dispute resolution. If you request account deletion, we archive your data for legal compliance and then remove it from active systems after the statutory retention period.
Two-factor authentication via SMS or app-based codes adds a security layer to your account. We strongly recommend enabling it, especially before large withdrawals. If you lose access to your 2FA device, contact our support team to reset it; we require identity verification before proceeding.
Our Commitments
- Fair settlement: We apply published rules consistently across all users.
- Transparent odds: You see exact odds before confirming any bet.
- Secure payment: We encrypt all transactions and use verified payment processors.
- Support access: Our English-speaking team responds to account and settlement inquiries during business hours.
Your Responsibilities
- Accurate information: Provide truthful details during account creation and KYC verification.
- Credential security: Never share login details; enable 2FA to protect your account.
- Lawful use: Access raja97 only where local law permits and for your own use.
- Timely reporting: Report suspected fraud or errors within 48 hours of discovery.
Jurisdiction and Governing Law
Raja97 operates in supported jurisdictions where online gaming and wagering are permitted by local law. Users are solely responsible for confirming that their access and use comply with their own jurisdiction's regulations. We do not operate in territories where online gaming is prohibited; if you access raja97 from such a jurisdiction, you do so at your own risk and in violation of these terms.
Disputes arising from these terms and your use of raj97 will be resolved through our internal dispute process first. If that process does not resolve your concern, you may escalate to an independent dispute resolution authority if one is available in your jurisdiction. These terms are governed by the law of the jurisdiction in which our platform is registered and operated.
We reserve the right to amend these terms at any time. Material changes will be notified via email to your registered account address. Continued use of raja97 after notification constitutes acceptance of updated terms. If you do not agree with changes, you may request account closure and full refund of your withdrawable balance.